At basamt, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data basamt collects, why we collect it, how we use and protect it, and what rights you have as a basamt member in Pakistan.
Whether you are signing in from Karachi, placing a PSL bet from Lahore, or enjoying jackpot slots from Islamabad, the same robust data protection standards apply to your basamt account everywhere in Pakistan. By using the basamt platform, you consent to the data practices described in this Policy.
Your Data Rights
Privacy at a Glance
Six core principles that define how basamt handles every piece of data associated with your account and activity on the platform.
basamt collects only the data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not harvest data for the sake of it. Every field we ask you to complete during basamt registration has a specific, documented purpose.
All data transmitted between your device and basamt is protected by 256-bit TLS encryption — the same standard used by international banks. Your JazzCash and EasyPaisa payment details, CNIC verification data, and account credentials are never transmitted or stored in plain text on the basamt platform.
basamt does not sell, rent, or trade your personal data to third-party marketers. Data is shared with external parties only where strictly required: identity verification providers, payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), fraud prevention services, and applicable regulatory authorities as required by basamt's international gaming licence.
basamt processes your personal data on the basis of your explicit consent, contractual necessity, and legitimate interests as described in this Privacy Policy. You may withdraw consent for optional data processing — such as marketing communications — at any time through your basamt account settings or by contacting support at [email protected].
basamt does not keep your data indefinitely. Retention periods are tied to the purpose for which data was collected and to applicable regulatory requirements. Transaction records required for anti-money laundering (AML) compliance are retained for a minimum of 5 years. Marketing data is deleted within 30 days of consent withdrawal.
basamt's security team monitors the platform around the clock for suspicious access attempts, data anomalies, and potential breaches. In the unlikely event of a data breach affecting your personal information, basamt will notify affected members promptly and take immediate remediation steps in accordance with our incident response procedures.
Transparency First
The table below summarises the categories of personal data basamt collects, the specific purpose for each category, and the legal basis under which we process it.
| Data Category | Examples | Purpose | Legal Basis |
|---|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number | Account registration, KYC / age verification (21+ requirement), AML compliance | Contractual necessity; Legal obligation |
| Contact Data | Email address, mobile number, city (Karachi, Lahore, Islamabad, etc.) | Account communication, OTP delivery, support correspondence | Contractual necessity; Legitimate interests |
| Financial Data | JazzCash / EasyPaisa wallet reference, bank account details, transaction history | Deposit and withdrawal processing, fraud prevention, AML monitoring | Contractual necessity; Legal obligation |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Platform security, fraud detection, responsible gaming monitoring | Legitimate interests |
| Usage Data | Games played, bets placed, session duration, bonus usage, login history | Personalisation, responsible gaming tools, product improvement | Legitimate interests; Consent |
| Marketing Data | Communication preferences, promotional opt-in status | Sending relevant basamt promotions and bonus offers (opt-in only) | Consent |
| Verification Documents | CNIC scan/photo, proof of address, payment method screenshot | Identity verification, withdrawal processing, AML compliance | Legal obligation; Contractual necessity |
1.1 basamt is an internationally licensed online gaming and sports betting platform operating at basamt.org. basamt provides casino games, live dealer tables, jackpot slots, bingo (including Pearls of Bingo), Ludo Quick, and sports betting including PSL cricket markets — all denominated in Pakistani Rupees (PKR).
1.2 For the purposes of this Privacy Policy, basamt is the data controller in respect of the personal data of all registered members and visitors to the basamt platform.
1.3 All enquiries relating to this Privacy Policy, including requests to exercise your data rights, should be directed to [email protected]. basamt's support team is available 24/7 via live chat on the platform and by email.
2.1 basamt collects personal data from you in the following ways:
2.2 basamt does not collect sensitive personal data such as biometric data, health information, or religious beliefs, except where explicitly required by applicable law or licensing authority directive.
3.1 basamt uses your personal data for the following purposes:
3.2 basamt will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
4.1 basamt processes your personal data on the following legal bases:
4.2 Where basamt relies on legitimate interests as a legal basis, we have assessed those interests against your fundamental rights and concluded that the processing is proportionate and does not unduly prejudice your privacy.
5.1 basamt shares your personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
5.2 basamt does not sell, rent, or disclose your personal data to any third party for their own marketing purposes under any circumstances.
5.3 All third-party service providers used by basamt are contractually required to process your data only for the specified purpose, to maintain appropriate security measures, and not to retain your data beyond the period required for the relevant service.
6.1 basamt uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and gather analytics data that helps us improve the basamt experience for players across Pakistan.
6.2 The following categories of cookies are used on basamt:
6.3 You can control non-essential cookies through the basamt cookie preference centre, accessible from the footer of the platform. Note that disabling certain cookies may affect the functionality of some basamt features.
7.1 basamt retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7.2 The following retention periods apply to key data categories:
7.3 When data is no longer required, basamt will securely delete or anonymise it in accordance with our data destruction procedures.
8.1 As a basamt member, you have the following rights in relation to your personal data:
8.2 To exercise any of the above rights, please contact basamt at [email protected]. basamt may need to verify your identity before fulfilling a data rights request, to prevent unauthorised access to another member's data.
9.1 basamt implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 While basamt takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own basamt account credentials. basamt strongly recommends enabling SMS OTP two-factor authentication for your account, available via basamt Login settings.
9.3 In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected members, basamt will notify the affected members without undue delay and will take all necessary remediation steps.
10.1 The basamt platform is strictly for individuals aged 21 years and over. basamt does not knowingly collect personal data from individuals under the age of 21.
10.2 If basamt discovers that personal data has been collected from an individual under the age of 21, the associated account will be immediately suspended, all data will be deleted (subject to any mandatory legal retention obligations), and any deposits will be returned to the original payment source.
10.3 If you believe that basamt has inadvertently collected data from a minor, please contact us immediately at [email protected]. basamt will investigate and act promptly.
11.1 basamt operates under an international gaming licence and may use cloud infrastructure, KYC service providers, and fraud prevention tools that process data in jurisdictions outside Pakistan. Where such transfers occur, basamt ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
11.2 Safeguards for international data transfers used by basamt include contractual clauses that bind the recipient to comply with data protection obligations consistent with basamt's Privacy Policy, and selection of processors operating under equivalent international data protection frameworks.
11.3 If you have questions about the international transfer mechanisms used by basamt for specific data categories, please contact [email protected].
12.1 basamt uses your usage data — including session duration, bet frequency, deposit patterns, and game activity — to power its responsible gaming tools. This data processing is carried out in your interests and forms part of basamt's commitment to player protection for all members 21 and above.
12.2 Responsible gaming interventions triggered by data analysis may include: automatic session time reminders, proactive outreach from the basamt responsible gaming team, and in some cases temporary account restrictions where basamt identifies patterns consistent with problem gambling.
12.3 Data processed in connection with self-exclusion requests is treated with the highest level of confidentiality. Self-exclusion records are retained for the full duration of the exclusion period and are used solely to enforce the exclusion across all basamt channels, including marketing communications. basamt will not send promotional material to any member under a self-exclusion or cooling-off period.
12.4 For more information on basamt's responsible gaming tools — including deposit limits, cooling-off periods, reality checks, and self-exclusion — please visit the basamt Responsible Gaming page.
13.1 basamt reserves the right to update this Privacy Policy at any time. Where a material change is made to the way basamt processes your personal data, we will notify you via the email address registered to your basamt account, or via a prominent notice on the basamt platform, at least 14 days before the change takes effect.
13.2 Continued use of the basamt platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change, you may close your basamt account and request withdrawal of your real money balance before the effective date.
13.3 The current version of this Privacy Policy, including the effective date, is always accessible at basamt.org/privacy-policy. All previous versions are available upon request from [email protected].
14.1 For any questions, concerns, or requests relating to this Privacy Policy or basamt's data practices, please contact us through the following channels:
14.2 basamt is committed to resolving all privacy-related concerns promptly and transparently. If you submit a complaint to basamt and are not satisfied with the response within 30 days, you may escalate the matter to the applicable supervisory authority or dispute resolution body designated by basamt's international gaming licensing authority.
14.3 This Privacy Policy was last reviewed and updated in January 2026. The version published at basamt.org/privacy-policy is the current and binding version for all basamt members.
Your Privacy, Our Priority
Now that you understand exactly how basamt protects your data, you can play with complete confidence. Instant PKR deposits via JazzCash and EasyPaisa, certified RNG games, and 24/7 support — all backed by a transparent privacy commitment. Members must be 21 or above.